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  • Business Intelligence Analyst

    An exciting opportunity has arisen at Cutting Edge Services for a Business Intelligence Analyst.

    Working with all key stakeholders within the business, you will be building and developing key metrics to help drive and shape the future direction of the business.


    Job Description

    Reporting to the Commercial Finance Manager, you will be required to develop and support key metrics reports and dashboards that govern the performance of the business across all departments and design monitoring systems to aid Finance with tracking actual performance against expectation.

    The role will require an enquiring mind and an ability to work with others. You will need to be comfortable presenting to all stakeholders of the business, designing reporting systems that will provide clear and concise business-critical information on a timely basis.


    As Business Analyst, you will be responsible for:

    • You will be responsible for the development, interpretation and presentation of analytical data required by the business. This will include:
    • Working will all internal departments to identify suitable key performance metrics specific to their departmental operations,
    • Develop a suitable framework to display, automate and collect the above metric information on a real-time basis for regular review, trend analysis and budgeting.
    • Support the amendments of current internal reports and KPI dashboards
    • Working with Sales, Marketing and Contact Centre on projects and campaigns to ensure that the desired outcomes of these projects are fully understood and monitored from the commencement of the project until its completion.
    • Designing and implementing an automated reporting system to update Contact Centre and Sales of stock areas that need particular focus.
    • Ad-hoc reporting on Key Accounts and new customers to support sales and marketing activity.
    • Ad-hoc projects when required
    • Interpreting and providing monthly updates on Website, Contact Centre and Sales performance.


    Skills Required

    • Strong analytical, communication and project management skills
    • Experience of Sage 200, SQL and Power BI
    • Proficient user of word, excel, PowerPoint and Microsoft teams
    • Personable, articulate, professional and self-motivated
    • Ability to present information in a manner that is understandable and useable by all stakeholders.



    A rewarding and competitive salary is on offer.

    To apply for this opportunity, please forward your CV to hr@cuttingedgeservices.co.uk

    For further information, you can also call Samantha Price, HR Manager on 01772 956226.

    To apply and be considered for this position, please send your CV directly to hr@cuttingedgeservices.co.uk

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