Engineering & Support Services

Engineering & Support Services

Our flexible, factory-trained engineers are always on-hand to meet the demands of your business. Equipped with extensive mobile workshops, they can support you from our factory or yours. Their services cover the whole of Britain and Ireland.

Our ISO 9001:2015 and BRC certifications mean we can assist with your legislative compliance. Site-specific risk assessments and method statements can be created upon request.

The following services are available to all customers:

-          Interval Service Agreements

-          Breakdown cover

-          Calibration

-          Engineer training courses

-          Full refurbishment of machinery

Service Agreements are the corner-stone of our Field Service Engineering department. We offer a bespoke regular service for all our machines to ensure they comply with your product requirements and are serviced to the manufacturer’s specification. As a result, we can bring reliability, durability and safety to your workplace.

At Cutting Edge, we understand the extensive health and safety specifications of the food industry. All of our engineers are health and safety trained to safeguard the working practices implemented on customers’ premises. Our focus on health and safety is recognised through our Safecontractor and Safe Pass (Ireland engineers) certifications. Certified training for our machinery can be performed in our purpose-built training facilities or on-site. Our purpose-built centre allows us to offer complete manufacturer approved refurbishment of supplied machinery.

In addition to our dedicated technical support service, we provide a unique machine database, spare parts and detailed manuals.

 

Please call our Technical Coordinator on 01772 458400 extension 1007 or contact us by email for more information on how our Engineering and Service department can help you.

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